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Accessing Soteria via VPN

Request Access to Soteria

Access to Soteria is administrated by the Controlled and Regulated Research Services Program (CRRSP) team. Prior to being admitted permission to use the secure enclave, prospective users must request access to Soteria first. The following 4 steps will highlight the process.

  1. Establish a primary PI or sponsoring faculty member and have them indicate that you are a team member on Soteria.
  2. Navigate to soteria.arizona.edu, and from the Get Started dropdown menu click Request Access. Alternatively, you can click Request Access on the top right of the screen.

    3. This will open the Request Access page. Click Apply for Soteria Access and Fill out the form with your user and project information. Once submitted you will receive an automated email indicating completion of the request.

    4. Once approved, you will receive a secondary automated email (title: UA Soteria Access Request Approved) indicating that you've been approved access and the required trainings needed to use Soteria. Log into Edge Learning to sign up and complete all of the required trainings.

    Required Trainings

    The trainings that Soteria requires completion of are:

    • HIPAA Essentials
    • UA Information Security Awareness Training
    • Insiders Threat Training

    These can be accessed at uaccess.arizona.edu or edgelearning.arizona.edu.

Downloading Cisco VPN

In order to access the Cisco VPN download page and other University of Arizona services including Soteria, one must have a functional UA NetID with Duo authentification enabled.

First time using a VPN?

If this is your first time using a VPN, we suggest reading this general guide on connecting and using the VPN service from the UA Chemistry & Biochemistry Department or watching this short video from the Nursing department:

Getting Started with UArizona VPN - Windows from UA College of Nursing on Vimeo.

Operating Systems

These instructions are applicable to macOS and Windows Operating Systems as Cisco will automatically detect your hardware. If you are using a Linux machine, please refer to the official Cisco AnyConnect documentation on the topic. Although obtaining the software and intallation instructions might differ, connecting will follow the same method.

If you have not done so yet, go to the download page of the the Cisco VPN software at vpn.arizona.edu. Log in using your UA NetID information and download the VPN according to your Operating System. Download and install Cisco VPN.

Connecting to the Soteria Enclave

When opening Cisco VPN you will be greeted with the following log in window.

The typable field will allow you to type any VPN host associated to the University of Arizona. By default, you should be able to select UA SSL VPN. However, in order to connect to the Soteria VPN, you will need to insert the following URL: vpn.arizona.edu/soteria. In the future, the field should autopopulate to Soteria. Upon clicking Connect a second window will open, where you can insert your UA NetID, Password and NetID +Method (e.g.,: "push") to sign in.

First time connecting to Soteria and having trouble? You may have to connect to the UA VPN.

In the typable field, type vpn.arizona.edu and Connect. Follow the connection instructions and establish connection first. Then disconnect from the UA VPN, and then connect to the Soteria VPN. Cisco might need to establish the connection first.

When you see the following popup, accept the message and you will be connected to the Soteria enclave.

The Cisco VPN icon will show a lock in front, meaning that the connection is working, secured and metered. You can now proceed to using he various services within the safe Soteria enclave!